Supportive services for affordable & supportive housing
Helping Residents Stay Housed. Helping Communities Thrive.
Anchor Community Services partners with owners, developers and property managers of affordable and supportive housing to deliver on-site supportive services: resource coordination, housing-stability support, family programs, and the documentation your team needs.
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The challenge
Residents need more than a lease. Your site team can't be everything.
Owners are asked to help residents with rent gaps, job readiness, youth programs and access to care, and then to show that the help was offered.
Building that capacity in-house takes specialized staff, community relationships and time. ACS brings all three, so your property team can focus on running the property.
How ACS helps
One supportive services partner for your property.
Supportive services are planned around each community's residents and the owner's program requirements.
Resource coordination
We connect residents to rental and utility assistance, food and essential resources, and trusted community partners.
Housing-stability support
Early outreach and case management help residents address issues before they put housing at risk.
Resident engagement & family programs
After-school, family and job-readiness programming that brings residents together on site.
Behavioral-health access
Referrals to, and where eligible, delivery of licensed behavioral health services through ACS, including counseling, substance use services and ABA.
Clinical services are provided only with the client's consent, under the appropriate licensure and reimbursement arrangements. Property-funded services and insurance-billed care are kept separate.
Service documentation
Sign-in sheets, activity logs and regular summaries your team can use in its own reporting.
Properties we serve
From operating communities to projects on the drawing board.
Affordable multifamily
LIHTC and HUD-assisted communities that need on-site supportive services.
Supportive, family & senior housing
Permanent supportive housing, family and senior communities, with programming shaped to each community's residents and needs.
Acquisitions & rehabs
Properties being acquired or repositioned, where a services plan helps the transition.
New developments
Projects in planning that need a supportive services partner early.
For owners & operators
What a supportive services partnership can help you do.
Support resident stability by addressing financial and personal challenges earlier.
Build engagement and a stronger sense of community on site.
Ease the load on property staff who would otherwise handle social-service needs.
Keep organized records of services offered and delivered.
Plan supportive services early in a development, not as an afterthought.
Work with one accountable partner across multiple properties.
Outcomes vary by property, population and program design. ACS does not guarantee financing eligibility, occupancy, reduced evictions or turnover, property value, or any financial return, and does not provide legal, tax or financing advice.
Supporting residents for a national affordable-housing partner
How a partnership works
Four steps from first call to first program.
Partnership Review
A 20-minute call about your property, residents and goals.
Service plan
A recommended scope, staffing approach and schedule for your community.
Launch
ACS staff and partners begin programming and resident outreach.
Reporting
Regular activity summaries and documentation for your team.
Request a Housing Partnership Review
Tell us about your property or project.
It takes about two minutes. Qualified owners and developers can book a 20-minute call right away. Everyone gets a personal reply.
FAQ
Questions owners ask us.
Do you work with properties that are still in development?
Yes. We can talk with developers during planning about what a supportive services program could look like for the community, including supportive housing units.
Which markets do you serve?
We have offices in Baton Rouge, Beaumont, Houston, Austin and Decatur, and serve surrounding areas. Ask us about other locations.
Is participation required for residents?
No. Resident participation in services is always voluntary.
How are services paid for?
It depends on the property and program. Some services are covered by a property services agreement, and eligible clinical services may be covered by a resident's insurance. We review this with each owner and keep property-funded and insurance-funded services separate.
I'm a resident or looking for supportive housing. Can you help?
Yes. Choose "I'm looking for housing or supportive services" in the form and our team will reach out.